mobile-unlocked.com Terms & Conditions.
The following are the Terms and Conditions of orders placed with mobile-unlocked.com. Upon ordering from mobile-unlocked.com you confirm your agreement to these Terms and Conditions.
What am I purchasing?
One unlock code for your Nokia mobile phone, we may provide further free unlock codes to customers whose first code failed.
Delivery of unlock codes.
Unlock codes are presented onling to you instantly after you provide payment. No waiting for unlock codes!
Unlocking instructions.
All codes are provided with implicit and full instructions on how to input them into the Nokia mobile phone. Our instructions are clear and concise and MUST be followed carefully. We do not provide refunds to those customers who clearly do not follow the instructions provided.
Customer error.
In circumstances where a customer has provided incorrect data and a genuine mistake has been made, we will endeavour to update the order and re-send the unlock codes within 24 hours. It is possible that there could be a delay due to backlog of orders during busy periods.
100% Money back guarantee.
100% money back guarantee applies only where a customer has provided correct and accurate information on their handset. For a refund to be provided, customers must also prove that their codes have failed by providing a detailed account of the procedure they followed and any error messages they received. The customer must also inform us of their failed unlock codes within 24 hours of receipt of their unlock codes. We cannot guarantee a refund if the customer does not contact us within this time period.
Returns & Refunds
It is the Customer’s responsibility to provide correct data. No refunds shall be given for incorrect data supplied. However, we may choose to re-generate further codes for free if a genuine mistake has been made.
Privacy statement.
- We will take all reasonable care to ensure that all of your personal details provided to us are kept secure.
- Your personal details will only ever be kept for the purposes of processing orders.
- We do not store customer credit card details, these are passed directly to our payment provider (PayPal) for the purposes of payment only.
- We will never pass any of your details on to a 3rd party.
- You can ask for your details to be completely removed from our database at anytime.
Fraud.
mobile-unlocked.com will not tolerate any attempts to obtain goods by fraudulent means.
We do not provide service/code to lost or stolen phones. Please ensure that you are a legitimate owner. The device/phone belongs to you and is authorised before ordering this service.
The service will work NOT work in the UK if the mobile phone has been reported lost or stolen.
Disclaimer.
The domain name 'mobile-unlocked.com', the website upon the domain and all associated software is legally owned & operated by J&M. For the purposes of this website and all of its customers J&M is trading as 'mobile-unlocked.com'
All 3rd party brands & logos are the registered trademarks of their respected owners. This website is not affiliated or part of with any one of the carriers or handset manufacturers.
Please be aware that using unofficial products with your mobile phone may invalidate your phone's manufacturer's Warranty.
mobile-unlocked.com is in no way responsible for any damage or loss of data that may result whilst attempting to unlock your handset using unlock codes.
UK Specific terms.
Due to new laws many thousands if not millions of handsets are being logged off all 4 major networks preventing a handset from being used at all in the UK.
If a handset is reported lost or stolen (or abused), IT WILL BE LOGGED OFF ALL THE UK NETWORKS, preventing it from ever being used again in the UK.
If we undertake an unlock and you find out the phone is in fact logged as stolen or abused, we CANNOT then refund your payment. We will undertake the job you request but cannot legally make a logged off phone work again.
We will undertake the job you have ask us to do so please do not demand a refund, (to provide 1 unlock code and any further free codes). We do not condone the theft/fraud etc of mobile phones in ANY shape or form.
mobile-unlocked.com DOES NOT CHANGE IMEI NUMBERS, THIS IS ILLEGAL AND WE WOULD NEVER ACCOMMODATE THIS SERVICE!
We do not operate a try before you buy policy.
The above conditions are in addition to your statutory rights which are not affected.
ALL ORDERS ARE SUBJECT TO THE ABOVE TERMS & CONDITIONS
How to pay quickly and securely.
You can pay using the following credit or debit cards or via your own PayPal account.
Pay with Master Card, Visa, Solo, Switch, Maestro using PayPal. We are PayPal verified.
Credit and debit cards accepted via our PayPal account.
